Utah 211 is Utah’s statewide health and human services referral system. Through online chat and email, phone calls and text messages, and even an app, information specialists are working to connect people with services related to housing, healthcare, hunger, and more.

In the past year, Utah 211 has seen an increase in the number of calls and other connections as COVID-19 continues to affect the health and economic stability of our communities.

Here are 5 stats that showcase some of the needs we’re working to address.


Number of people helped Utah 211 infographic
150,000 people reached out to Utah 211 in 2020
Number of Service providers
More than 2,500 service providers gave assistance across the state of Utah
3 requests for referrals utah 211
Top 3 requests for referral:
  1. Housing
  2. Utility Assistance
  3. Food/Meals
Call volume Utah 211 infographic
There was a 31% increase in call volume from March 2019 to March 2020
Top 3 pages viewed infographic
Top 3 Pages Viewed:
  1. Housing/Utilities
  2. Food Pantries
  3. Mental Health

Learn more about Utah 211's work and how they utilize data to help the community by visiting uw.org/211/211-0ur-work.


If you or someone you know is in need of assistance, please reach out to us at 211utah.org/ or dial 211.



By Jessica Gezon, Sr. Content Manager with United Way of Salt Lake